Module 12: Working in the Enterprise

Undergraduate study No Comments
  1. information can be proved as correct or incorrect.
    1. Accurate
    2. Useful
    3. Verifiable
    4. Organized
  2. The Google Apps Certified Specialist certification tests a user’s ability to use the Google Docs web applications.
    Answer: False
  3. Which of the following best describes the role of a UX specialist?
    1. Directs and implements an organization’s use of Internet and social media marketing.
    2. Plans and designs software and apps that consider a user’s reaction to a program and its interface.
    3. Writes and develops web content and layouts so that they will appear at the beginning of search results.
    4. Integrates apps and data to provide an application that manages a company’s relationships with customers.
  4. A(n) app is written for mobile devices running a particular mobile phone operating system.
    Answer: native
  5. is an online social network where professionals can create profiles and connect with coworkers and industry colleagues.
    Answer: LinkedIn
  6. Which of the following jobs might use Google Cardboard to create storytelling tools?
    1. Game designer
    2. Mobile app developer
    3. Mobile technology expert
    4. VR engineer
  7. Which of the following MIS reports usually includes tables and graphs?
    1. Detailed
    2. Summary
    3. Exception
    4. General
  8. A typical enterprise consists of a wide variety of departments, centers, and divisions — collectively known as units.
    Answer: functional
  9. A DMS typically includes a CMS.
    Answer: False
  10. Apps designed for a specific mobile platform or device generally will work on another without significant modification.
    Answer: False
  11. Data analysis certifications often contain the word in their title.
    1. reasoning
    2. inquiry
    3. investigation
    4. forensics
  12. refers to hacking into products running Android and other operating systems.
    Answer: Rooting
  13. Which of the following creates logs, documentation, and recovery plans based on cybersecurity threats and incidents?
    1. Computer security incident responder
    2. Security analyst
    3. Security system project manager
    4. Computer security specialist
  14. is a popular hardware certification.
    Answer: A+
  15. Which of the following is NOT true about DSSs?
    1. A DSS uses data only from internal sources.
    2. Some DSSs are available to everyone on the web.
    3. DSS stands for decision support system.
    4. Some DSSs include their own query language.
  16. Cisco certifications that test knowledge of installing, configuring, operating, and administering .
    1. operating systems
    2. software and apps
    3. networks
    4. intranets
  17. information has meaning to the person who receives it.
    1. Accurate
    2. Useful
    3. Verifiable
    4. Organized
  18. Which of the following is responsible for answering technology-related questions?
    1. Technical project manager
    2. Computer technician
    3. Network engineer
    4. Help desk technician
  19. A database analyst collects and analyzes evidence found on computers, networks, mobile devices, and databases.
    Answer: False
  20. Information systems support daily, short-term, and long-range information requirements of users in a company.
    Answer: True
  21. Which of the following is NOT true about use of unlicensed software?
    1. In most cases, the software owner can make as many copies as desired.
    2. Thirty-nine percent of software has been installed without proper licensing.
    3. Pirated software denies the publishers revenue.
    4. Software publishers own the copyright to their products.
  22. Which of the following best describes the users of a VPN?
    1. Employees who work in other locations or who telecommute
    2. Digital forensic examiners
    3. Telecommunications analysts
    4. Web designers and others who need to create and share web content offline
  23. A(n) engineer develops AI-based machines and programs.
    1. systems
    2. virtual
    3. cognitive
    4. intelligence
  24. An SFA information system is used in product development.
    Answer: False
  25. Many people initially used the term, data processing, to refer to the functions of a DMS.
    Answer: False
  26. Which of the following best describes the function of an MIS?
    1. An MIS captures and processes data from business activities.
    2. An MIS publishes documents to the web.
    3. An MIS organizes documents using metadata.
    4. An MIS generates information for problem solving.
  27. You are about to finish your degree in technology and are beginning your career search. You want to narrow down the fields in which you will look for a job.

    If you decide you want be involved in planning, research, development, evaluation, and integration of technology, you should look for jobs within the area.

    1. management
    2. technical support
    3. operations
    4. strategy
  28. Which of the following best describes the role of an SEO specialist?
    1. Writes and develops web content and layouts so that they will appear at the beginning of search results.
    2. Integrates apps and data to provide an application that manages a company’s relationships with customers.
    3. Directs and implements an organization’s use of Internet and social media marketing.
    4. Plans and designs software and apps that consider a user’s reaction to a program and its interface.
  29. Identify the letter of the choice that best matches the phrase or definition.
    ​

    1. Identifies business requirements, strategies, and solutions for cloud storage and services that meet a company’s goals or needs
      Answer: a. cloud architect
    2. Designs the layout, navigation, and overall appearance of a website with a focus on user experience
      Answer: f. web designer
    3. Directs and implements an organization’s use of Internet and social media marketing, including Facebook pages, Twitter feeds, blogs, and online advertisements
      Answer: m. Internet/social media marketing specialist
    4. Writes and develops web content and website layouts so that they will appear at the beginning of search results when users search for content
      Answer: n. search engine optimization (SEO) expert
    5. Analyzes, develops, and supports the functionality of a website
      Answer: g. web developer
    6. Installs, maintains, and repairs hardware and servers
      Answer: h. computer technician
    7. Integrates apps and data related to customer inquiries, purchases, support requests, and behaviors in order to provide a complete application that manages a company’s relationships with its customers
      Answer: l. customer relationship management (CRM) specialist
    8. Installs, configures, and maintains LANs, WANs, wireless networks, intranets, Internet systems, and network software
      Answer: j. network administrator/engineer
    9. Specifies, designs, implements, tests, and documents programs and apps in a variety of fields, including robotics, operating systems, animation, and applications
      Answer: c. program and app developer
    10. Installs and maintains operating system software and provides technical support to the programming staff
      Answer: e. systems programmer
    11. Plans and designs software and apps that consider a user’s reaction to a program and its interface, including its efficiency, its effectiveness, and its ease of use
      Answer: o. user experience (UX) designer
    12. Collects and measures Internet data, such as website traffic patterns and advertising
      Answer: d. web analytics expert
    13. Collects and analyzes evidence found on computers, networks, mobile devices, and databases
      Answer: i. digital forensics examiner
    14. Specifies the structure, interface, and requirements of a large-scale database; determines security and permissions for users
      Answer: b. database designer
    15. Creates and maintains the data dictionary; monitors database performance
      Answer: k. database administrator
  30. An IT , usually hired based on experience, provides technology services to his or her clients.
    Answer: consultant
  31. Which of the following best describes jailbreaking?
    1. When a user makes unauthorized modifications to a device’s operating system
    2. When a hacker identifies a network security threat and requests payment to solve it
    3. When a hacker accesses a web database illegally
    4. When a system receives a virus or hacking threat unless a fee is paid
  32. Which of the following is responsible for installing hardware and servers and troubleshooting hardware problems?
    1. Technical project manager
    2. Help desk technician
    3. Network engineer
    4. Computer technician
  33. CISSP is an example of a security certification.
    Answer: True
  34. Which of the following is responsible for designing and developing information systems?
    1. Systems analyst
    2. Cloud architect
    3. Program developer
    4. Systems programmer
  35. Which of the following MIS reports usually lists just transactions?
    1. Detailed
    2. Summary
    3. Exception
    4. General
  36. Microsoft Office is the certification that tests a user’s skills of Microsoft Office programs.
    1. Expert
    2. Administrator
    3. Professional
    4. Specialist
  37. Which of the following best describes the function of a TPS?
    1. A TPS enables publishing of reports.
    2. A TPS captures and processes data from business activities.
    3. A TPS generates information for problem solving.
    4. A TPS organizes documents using metadata.
  38. Which of the following MIS reports identifies data outside of a normal condition?
    1. Detailed
    2. Summary
    3. Exception
    4. General
  39. A hybrid app not only saves on development time and costs but also ensures a consistent user interface and fast performance on all devices.
    Answer: False
  40. information is useful only within a specific time period.
    1. Timely
    2. Accessible
    3. Verifiable
    4. Organized
  41. Which of the following best describes the role of a CRM specialist?
    1. Plans and designs software and apps that consider a user’s reaction to a program and its interface.
    2. Integrates apps and data to provide an application that manages a company’s relationships with customers.
    3. Writes and develops web content and layouts so that they will appear at the beginning of search results.
    4. Directs and implements an organization’s use of Internet and social media marketing.
  42. Which type of system’s primary function is to store and manage a company’s documents in a central library?
    1. DMS
    2. CMS
    3. TPS
    4. MIS
  43. To assist with sound decision making, information must have value.
    Answer: True
  44. With processing, the computer collects data over time and processes all transactions later, as a group.
    Answer: batch
  45. You can use LinkedIn to follow companies to stay informed of their job opportunities.
    Answer: True
  46. A(n) system is a set of hardware, software, data, people, and procedures that work together.
    1. communications
    2. proficiency
    3. information
    4. business
  47. Which of the following is NOT true about technology certifications?
    1. Authorized testing centers provide most certification exams for a fee.
    2. If you do not pass an exam, you may have to pay the fee again to retake it.
    3. Most certification programs require academic coursework.
    4. A certification demonstrated your knowledge in a specific area to employers or potential employers.
  48. A data uses analytics and other Big Data techniques to interpret a company’s data to better understand its performance.
    Answer: scientist
  49. UX stands for user .
    Answer: experience
  50. ERP stands for Enterprise Planning.
    Answer: Resource
  51. While working as an assistant in an IT department, you have been taking classes in information and systems security. You meet with a career counselor to discuss potential jobs.

    One of the jobs available at your current company is for a digital forensics analyst. What skill will you need to have to apply for the job?

    1. Configure routers and firewalls
    2. SEO
    3. Convert system design into an application development language
    4. Inspect electronic data to recover documents and files
  52. Bloggers use CMSs to post to their blogs and provide categories to posts.
    Answer: True
  53. TPS stands for processing system
    Answer: Transaction
  54. Most TPSs use OLTP because users need information immediately.
    Answer: True
  55. CAM and MRP are examples of information systems used in .
    1. sales
    2. manufacturing
    3. human resources
    4. engineering
  56. information is error free.
    1. Accurate
    2. Useful
    3. Verifiable
    4. Organized
  57. While working as an assistant in an IT department, you have been taking classes in information and systems security. You meet with a career counselor to discuss potential jobs.

    One of the jobs available at your current company is for a network security administrator. What skill will you need to have to apply for the job?

    1. SEO
    2. Convert system design into an application development language
    3. Configure routers and firewalls
    4. Inspect electronic data to recover documents and files
  58. A(n) system captures and stores human knowledge and then imitates human reasoning and decision making.
    1. analytical
    2. decision
    3. expert
    4. anthropomorphic
  59. You should use a humorous name for your account profiles to ensure that you stand out to potential employers.
    Answer: False
  60. Educational requirements for help desk specialists are more stringent than they are for other careers in the technology field.
    Answer: False
  61. Which type of system enables and manages the publishing, modification, and access of various forms of documents and other files on a network or on the web?
    1. MIS
    2. TPS
    3. DMS
    4. CMS
  62. Expert systems are a component of artificial intelligence.
    Answer: True
  63. MIS stands for information system.
    Answer: management
  64. Mobile web apps are actually websites that provide a user experience similar to native apps.
    Answer: True
  65. Most information gains value with time.
    Answer: False
  66. One advantage of ERP is complete integration of information systems across departments.
    Answer: False
  67. information is available when the decision maker needs it.
    1. Timely
    2. Accessible
    3. Verifiable
    4. Organized
  68. Inference rules are a set of logical judgments that are applied to the knowledge base each time a user describes a situation to the expert system.
    Answer: True
  69. Dice and Monster are examples of career planning websites and apps.
    Answer: True
  70. When you use a credit card to purchase an item, you are interacting with a CMS.
    Answer: False
  71. Unmanned aerial vehicle/system are other terms for a(n) .
    Answer: drone
  72. A mobile integrates and expands the company’s initiatives for mobile users.
    1. strategist
    2. planner
    3. developer
    4. analyst
  73. Human resources is an example of a functional unit.
    Answer: True
  74. IBM, Microsoft, Novell, Red Hat, and Sun offer certifications that test knowledge of their operating systems.
    Answer: True
  75. Diagnostic software included with a computer or device assists technicians in identifying problems.
    Answer: True
  76. Which of the following serves as an interface between programmers/developers and management?
    1. Help desk technician
    2. Network engineer
    3. Computer technician
    4. Technical project manager
  77. Which of the following is responsible for installing and maintaining operating system software?
    1. Program developer
    2. Cloud architect
    3. Systems programmer
    4. Systems analyst
  78. You are about to finish your degree in technology and are beginning your career search. You want to narrow down the fields in which you will look for a job.

    If you decide you want to administer a network, you should look for jobs within the area.

    1. management
    2. technical support
    3. strategy
    4. operations
  79. When a company sends jobs overseas, outsourcing becomes .
    Answer: offshoring
  80. A(n) is a set of components that interact to achieve a common goal.
    Answer: system

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